State Farm® Insurance Agent Mark Brandon

"I had a great experience with Carol at State Farm. She was very knowledgeable and professional. She saved me money. I highly recommend her services!! Thank you Carol. Jamil Greene"

"Extremely helpful Follow-up was great Very satisfied with Dee!"

"Great customer service! Have been with them for a decade now. I highly recommend them!!!"

"I highly recommend them , great customer service. I want to Thank Carol for taking care of me i appreciate you very much 😊"

"I called for a quote and spoke with Carol, she was extremely knowledgeable and helped answer all my questions. Highly recommend!!"

"Professional and helpful"

"A year later and still outstanding service! This was my very first time financing a car, and I was nervous about the whole insurance process. Carol made everything so simple and stress-free. She broke everything down perfectly for me step by step, and by the end of our phone call I was fully insured and felt completely at ease. Her work ethic is truly unmatched—she’s patient, knowledgeable, and goes above and beyond for her clients. Honestly, the second I hear Carol’s voice, my anxiety disappears because I know I’m in good hands. I’m so thankful for her help and the way she genuinely cares about making sure things are done right. If you’re looking for someone reliable and trustworthy, Carol is it!"

"I would like to offer a big "shoutout" for Dee in Mark Brandon's office. She provided me with some cost saving ideas better suited for my auto coverage. Such a pleasure receiving such thoughtfulness in her presentation of information!! Jap T"

"Carol is an absolute sweetheart! She's very thorough and her communication is top tier. Any questions and/or concerns, she's on top of it. Carol doesn't treat you like just a customer, she tends to make you feel like family. Such warm, loving and compassionate young lady with a heart for helping others. Thank you, Carol for being so amazing!"

"Like a good neighbor my State Farm Rep Carol at Mark Brandon’s office is ALWAYS there! Thank you for your dedication in providing my entire family with your knowledge, patience, kindness and top notch customer service! You always go above and beyond (even after hours!) to make sure we’re good. Can’t thank you enough! Kudos to Mark Brandon and the entire staff! 👏🏽👏🏽👏🏽"

"I love everyone who works in this office. The service is exceptional and they make me feel like a VIP. I’ve known Mark for decades and his commitment has never changed, they are family to me. Cheers!"

"Was miss Carol she’s amazing always careful and explain everything all I like to work with her for all my papers she’s good helpful thank you miss Carol I give five stars and miss Dee she’s amazing"

"The folks at Mark Brandon’s State Farm office our A++++. It was so easy and quick to get insurance for 2 cars. And it was a fraction of what others were charging! Dee helped me with everything I needed and made sure I had all my ducks in order and on time. I will definitely be giving them my business from now on. Highly recommended!!!"

"I had an excellent experience working with Carol at State Farm (Mark Brandon's Agency). She took the time to thoroughly review my policy with me, explaining every detail clearly and making sure I understood all of my options. What really stood out was her patience and pleasant attitude throughout the entire process. Carol helped me find ways to reduce the cost of my policy and dtermining unnecessary coverage for my situation and lifestyle, which I truly appreciate. It’s rare to find someone who combines professionalism with such genuine care for their clients. I highly recommend Carol to anyone looking for knowledgeable and attentive service."

"Emmanuel was more than helpful in setting up a new policy for both my car and insurance. I was under a very restrictive time frame and he was able to get the policies active with in that timeframe"

"Dee is incredible. It was my first time getting insurance and she got me insured in a few hours over the phone and walked me through the whole process, making it totally stress free. I also messed up on info a few times and she was totally calm about my constant calls. Absolute Legend 10/10 would recommend."

"Went to pay the bill the other day and Carol Pool welcomed me like an old friend. She remembers me EVERY time I walk through the door. I don’t do it often, but every now and then I have a question that requires in person care. On this visit I signed up for monthly auto pay. Did you know you don’t need to pay extra for this monthly bill? I just automatically thought it would be more expensive. Thank you Carol!! You’re awesome!!"

"These guys are so efficient! They treat you like you're a family member. I recommend them for all your Insurance needs."

"I signed back up with SF and the customer service that Emmanuel provided was excellent. I cannot express enough how quick and efficient he processed my paperwork. He was very pleasant to speak with over the phone. Thank you for your help!"

"The service I received for my insurance needs from Carol was absolutely amazing! She took a very complicated case and made it so much easier to understand. Carol is a pleasure to deal with and goes over everything with care, expertise, and experience. She gives you peace of mind! Insurance is never a fun phone call but Carol makes it easier for sure! Thanks Carol!!"

"I just switched my insurance back to State Farm and Carol was so kind and made the process so smooth! She was very informative about my new policy and helped me find the best deals which saved me so much money. I appreciate the time she spent with me going over the details and getting my son and I great quotes. Thank you again Carol! Highly recommend to everyone, couldn't be happier with the service she provided."

"Carol’s the best! I’ve been using them the last several years and whenever I reach out the response time is super fast. Thank you for the help as always."

"Dee Fulton was amazing to work with. She was efficient and professional. I will definitely recommend my friends and family to her. Thank you Dee!!"

"Emmanuel was incredibly helpful and worked efficiently to get everything taken care of quickly. His professionalism and clear communication made the process smooth and stress-free."

"State Farm has been excellent insurance service for me for many years here in Las Vegas Nevada and in Hampton roads Virginia. My Agent Carol Poole has always kept me informed since 2015 here in Las Vegas. Mark Brandon State Farm is highly recommended for price and service. Five 🌟 🌟 🌟 🌟 🌟"